Returns and Exchanges
Free returns within 60 days
- Returns are accepted within 60 days of delivery.
- Free returns for customers in Germany.
- Easy exchanges for a different size.
- Refunds are issued to the original payment method.
- Store credit is also available.
Important - Before you return...
To be eligible for a return:
- Return your item within 60 days of delivery.
- Include the original packing slip or invoice.
- Items must be unused, undamaged, and in their original condition.
- Return the gloves in their original black resealable bag.
- Include all complimentary accessories, such as the leather gel, cotton storage bag, and gift box where applicable.
Did your item arrive damaged or defective? Please do not return it yet. Contact us by email first and include clear photographs of the damage so that we can assist you.
How it works
1. Enter your order number and email address.
2. Select the item or items you would like to return or exchange.
3. Choose a refund, an exchange for a different size, or store credit.
4. Print your free return label and send your package back.
5. We will process your return once it arrives.
What happens next?
After we receive your return:
- Exchange: Ships within approximately 5 business days.
- Store Credit: Sent by email.
- Refund: Returned to your original payment method after inspection.